Wilson's newest NYC shop brings the same fast, honest electric scooter repair and e-bike repair to Long Island City and Astoria — flats, batteries, error codes, salt damage — diagnosed free and fixed with parts on the shelf, most jobs in about 30 minutes. We service e-scooters, e-bikes, electric unicycles, hoverboards, and e-dirt bikes from every major brand at 41-13 31st Ave, and we serve you in English or Spanish. Riders from Astoria, Ditmars, Sunnyside, and Woodside — and every borough — are welcome.
41-13 31st Ave · Long Island City
30 min express repairs
Follow the 31st Ave repair station live — Andy & Caesar run the floor while today's e-scooter and e-bike drop-offs come in and finished rides head back out. Claim one of today's 30-minute express slots while they last.
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Every job opens with a free diagnosis, and an experienced & certified technician is on the floor all day — no appointment needed, in English or Spanish. Tap a repair below to see what's included, what it costs, and how fast you're riding again out of 41-13 31st Ave.
Pothole & glass punctures, handled while you wait.
Three fast taps — pick your ride, describe the problem, and choose a date and time. Your parts get staged and a technician will be waiting at 41-13 31st Ave before you arrive. Send it your way: text, email, or call — English or Spanish, whichever you prefer.
What do you ride?
What's the problem?
When works for you? Tap a time and your slot is set
Open times
Slots run every 15 minutes during store hours. Nothing lining up? Walk-ins are always welcome at 41-13 31st Ave — we'll work you in.
Send your booking to the shop
You're a name here, never a ticket number. Wilson built the brand, and Andy and Caesar run the brand-new LIC shop day to day — in English or Spanish, and always happier talking e-scooters than selling them.
● The crew’s in the shop during store hours — walk in and say hi, no appointment needed.
Twenty-five years in the e-mobility industry led Wilson here, and this shop is his vision rolling forward: make Wilson's a household name across the USA, move city riders onto green transport — e-scooters and e-bikes built for urban living — and always keep a few serious performance machines on the floor for the enthusiasts.
Ask Wilson aboutAndy runs the front of house at our newest shop and keeps the schedule tight. He'll walk your quote through line by line, chase down the exact part your ride needs, and make sure every question gets answered before you leave 31st Ave — in English or Spanish.
Ask Andy aboutCaesar heads the workshop with years of hands-on e-mobility experience. Corroded controllers, worn brakes, complete motor rebuilds — he diagnoses quickly, fixes it right the first time, and will gladly explain exactly what failed and why, en español o inglés.
Ask Caesar about
This is your ride's experience at Wilson's — real technicians, real tools, nothing hidden. Stop by 41-13 31st Ave and watch yours on the stand from the lounge, coffee in hand.
Most repairs finish in about 30 minutes — so settle in. Our new 31st Ave shop is equal parts garage, living room, and neighborhood coffee corner.
Every perk here comes with any repair, from day one. No memberships, no fine print — it's simply how Wilson's runs.
The coffee pot never sleeps — grab a cup, grab a chair, and watch your ride get sorted.
Come by on a Friday afternoon and there's probably a slice with your name on it. Astoria pizza — we don't mess around.
Not sure what's wrong — or what your next ride should be? Chat with Andy or Caesar, free, in English or Spanish.
No hidden back room at this shop. Your ride never leaves your sight, and Caesar will show you every fix as it happens.
Thinking upgrade? Take a demo scooter or e-bike around the block while yours is up on the stand.
On 31st Avenue where Long Island City meets Astoria — about a 5-minute walk from the Steinway St station, with the N/W at 30th Av nearby and the Q101 bus on Steinway St. Minutes from Astoria, Ditmars, Dutch Kills, Sunnyside, and Woodside — and an easy ride from every borough. Roll your ride straight through the front door. 🗣️ Se habla español
A dragging brake, a throttle with a mind of its own, a controller that met one puddle too many — our experienced & certified technicians cover every system on your ride: mechanical, electrical, and firmware. It's the most complete e-scooter and e-bike service in Long Island City, under one roof.
Nail, glass, and pothole punctures fixed across solid, tubed, and tubeless setups.
New street, off-road, or no-flat rubber mounted in all the common wheel sizes.
Pads, rotors, cables, and hydraulic bleeds, dialed for city stop-and-go.
Headlights, taillights, signals, LED strips, and tired wiring revived.
Surging, lag, and dead spots hunted down for smooth, steady power delivery.
Glitchy displays, unresponsive buttons, and complete control-panel swaps.
Free code reads in about 5 minutes, with the fault traced to its exact source.
Won't-turn-on and cuts-out-mid-ride problems tracked down and solved.
Speed controllers and ESCs bench-tested, then repaired or swapped same-day.
Grinding, clicking, and fading hub or mid-drive motors, rebuilt properly.
Load-tested in-shop, BMS diagnosed, and only certified brand-matched packs installed.
Post-crash inspections top to bottom, corrosion treatment, and custom fabrication.
Bought it somewhere else? Doesn't matter. Our LIC shop services every brand of e-scooter and e-bike — any make, any fault — for riders across Queens, Manhattan, Brooklyn, and the Bronx.
Everyday commuters, long-range machines, and flat-out performance builds.
We fix it all — any brand, any issueCommuter, fat-tire, cargo, folding, and heavy-duty delivery e-bikes.
We fix it all — any brand, any issueEUC tire swaps, control-board fixes, and battery service for every brand.
We fix it all — any brand, any issueGyro calibration, wheel-motor repairs, charger faults, and battery swaps.
We fix it all — any brand, any issueSurron and Talaria-class rigs — suspension, drivetrain, and full electrical.
We fix it all — any brand, any issueNo mystery, no waiting game. This is the full trip from rolling into 41-13 31st Ave to rolling back out.
Claim the next repair service slot above by text, email, or call — or simply roll up off 31st Ave. We pull your model's parts before you get here.
Caesar looks your ride over, reads any error codes, and pins down the fault — free for error codes, around 5 minutes.
An exact price and timeline get your sign-off before any tool comes out. No surprise charges, no upsells you didn't ask for.
Because parts live on our shelves, most express repairs finish in about 30 minutes. Spin it around the block before you head home.
Four reasons riders from Astoria, Ditmars, Sunnyside, Woodside, and every borough are already bringing their rides to 31st Ave.
We just opened the doors on 31st Ave — and the first riders through them are already talking. Everything below connects to our live Google Business Profile: real ratings, real reviews, real repairs.
"Found this place the week they opened and I'm glad I did. Flat fixed in about 20 minutes while I had a coffee and checked out the showroom. Fair price, friendly crew, and they showed me the culprit — a roofing nail from 31st Ave. New go-to spot."Posted on Google
"Por fin un taller donde me atienden en español. Caesar me explicó todo el diagnóstico de mi scooter paso a paso, me dio el precio antes de empezar, y en media hora ya estaba rodando otra vez. Precios justos y gente honesta. ¡Cien por ciento recomendado!"Posted on Google
"My e-bike's range was dying and another shop quoted me a whole new battery sight unseen. Wilson's actually load-tested the pack first — turned out to be a connector issue, fixed for a fraction of the price. That honesty earned a customer for life."Posted on Google
"Squeaky front brake sorted in 15 minutes flat, no appointment. Andy talked me through the quote before they touched anything and even flagged a tire that'll need replacing soon without pushing me to do it now. Refreshing."Posted on Google
"Scooter threw an error code on my commute and I walked in on the way home. Free code read, fault traced to a corroded connector, cleaned and sealed same visit. Brand new shop but these guys clearly know their stuff."Posted on Google
"I deliver around Astoria and LIC full-time. Told them I ride for work and they got my flat done in 20 minutes so I didn't lose my lunch shift. They stock the parts for the bikes we actually ride. Huge for this neighborhood."Posted on Google
"Throttle was lagging and surging on my Segway. Caesar tested the signal right at the connector, found the fault, and swapped it same day from stock. Watched the whole repair from the lounge. Great addition to the neighborhood."Posted on Google
"Se me ponchó la llanta cerca de Steinway y llegué caminando. Me recibieron súper bien, todo en español, y en veinte minutos ya tenía llanta nueva a buen precio. El local está nuevo y limpísimo. Volveré seguro."Posted on Google
"Charging port on my scooter got loose and finally quit. They repaired the port itself instead of upselling me a battery like the last place tried. Honest diagnosis, clear pricing, quick turnaround. Exactly what LIC needed."Posted on Google
"Brought in an e-bike I bought online for a safety check and tune-up. They went over brakes, torque, tire pressure, and the wiring, and had me out inside 40 minutes. Clean new shop, zero attitude, totally fair price."Posted on Google
"Headlight died right as the days got shorter. New wiring and a bright LED setup installed while I waited — now I'm actually visible on 21st Street at night. They even checked my ride was street-legal before I left."Posted on Google
"Stopped in with my Surron before a trail weekend. Full inspection, brakes serviced, and two loose connectors caught before they became problems. The crew genuinely rides this stuff — you can tell in five minutes of talking to them."Posted on Google
Five deep-dives on how we keep LIC, Astoria, and NYC riders moving. Pick a topic below.
Between the bridge traffic, the truck routes, and the construction that never ends, Long Island City and Astoria give electric scooters a beating. Steel plates and potholes on 21st Street, Northern Boulevard, and Astoria Boulevard blow tires and bend rims; the cobblestones and curb cuts around Vernon Boulevard rattle stems and connectors loose; and a full four seasons of rain, slush, and road salt gnaw at the electrical system. So the repairs we see most on 31st Ave are flat tires, brake service, no-power faults, and corrosion cleanup after winter.
Wilson's newest shop sits at 41-13 31st Ave, right on the LIC–Astoria border and about five minutes on foot from the Steinway St M/R — with the N/W at 30th Av close behind. Riders roll in from Astoria, Ditmars, Dutch Kills, Sunnyside, and Woodside, hop over from Roosevelt Island and Midtown, and cross from Greenpoint, because Wilson's is one of the only NYC shops stocking parts for performance brands like Teverun, Nami, Kaabo, Segway, and Dualtron — not just entry-level commuters. And the whole experience is available in Spanish: se habla español, siempre.
Every visit starts with a diagnosis — free whenever your scooter shows an error code. From a quick brake adjustment to controller swaps, motor rebuilds, and post-crash custom fabrication, Caesar's station handles the lot, and you're welcome to watch every step.
No season punishes an NYC e-ride like winter. Salt spray and slush get thrown up into connectors, controllers, displays, and battery housings — and the corrosion keeps working long after the streets are dry. It usually announces itself weeks later: an error code out of nowhere, a display that flickers, a ride that cuts out in the rain or refuses to wake up. Cold snaps pile on by shrinking battery range and stiffening brake lines, making winter the busiest stretch on our repair calendar.
Our winter-damage service opens the affected systems, cleans and neutralizes the corrosion, replaces anything past the point of saving, and reseals each connection so the next slushy commute can't undo the work. If your ride sleeps chained outside, in a building hallway, or up a fire escape, ask about winter-smart storage and a quick post-storm rinse routine — the cheapest insurance a Queens rider can buy. And when the spring potholes arrive, we handle those too: bent rims, blown tires, loosened stems, with free diagnosis on any error code.
E-bikes carry this part of Queens — commuters skipping the N/W crush into Manhattan, delivery riders working Broadway, 30th Avenue, and Steinway Street in every kind of weather, and families cruising the waterfront at Astoria Park on weekends. Our e-bike repair service in Long Island City covers every class and build: commuter e-bikes, fat-tire and folding frames, cargo bikes, delivery workhorses, and high-powered e-motorbikes. We handle hub motors and mid-drives, brakes and derailleurs, batteries and displays, and the wiring and controller faults that strand a bike on its charger.
Delivery riders get priority — say you ride for work when you book or walk in and you skip to the front: flats in about 20 minutes, brakes in about 15, same-day turnaround on nearly every job because the parts are already stocked. We opened this shop knowing how many working e-bikes run through LIC and Astoria every day, and Caesar keeps the shelf stocked with exactly the components those bikes burn through first — with service in Spanish or English, whichever keeps you moving faster.
Range that keeps shrinking, charges that take longer every week, a ride that quits on cold mornings or gives up on hills — that's a battery or BMS on its way out, and New York winters find weak packs fast. At 41-13 31st Ave we load-test every pack in-shop, repair what can be repaired safely, and fit only certified, brand-matched replacement batteries. In a city that's learned the hard way about uncertified lithium packs, we hold the line: no generic no-name batteries, not ever. More detail on our electric scooter battery replacement page.
Most New York repair shops diagnose first and order parts second — stretching a one-hour fix into a two-week wait. Wilson's flips that. As one of the country's largest e-mobility retailers, our LIC repair station opened with a fully loaded parts wall on day one: tires and tubes in every common size, brake pads and rotors, throttles, displays, controllers, chargers, and certified batteries for the brands New Yorkers actually ride — Segway, Teverun, Nami, Kaabo, Navee, Hiboy, Surron, and more. That's why most repairs here finish the same day you walk in, backed by our 3-year warranty program on rides purchased from Wilson's. Closer to another shop? Wilson's is also in Queens (Elmhurst) and Brooklyn.
Search, or filter by topic, to find your answer fast.
Brake repair starts at $25 at our 31st Ave shop, flat tire fixes at $30, and tire & tube replacement or throttle repair at $50. An error-code reading is free and takes about 5 minutes. You get a written estimate to approve before we pick up a single tool — no surprises on the bill.
Most jobs are done in about 30 minutes — flats in around 20, brake adjustments in roughly 15 — since the parts are already stocked on our shelves. Larger motor, controller, or battery work gets an honest timeline up front, and the majority of riders still ride home the same day.
No appointment needed — walk-ins are welcome every day at 41-13 31st Ave. Prefer no wait at all? Grab the next open repair slot with the booking tool on this page by text, email, or call, and your parts will be pulled with a technician ready the moment you arrive.
¡Sí! Se habla español. Our Long Island City crew serves riders fully in Spanish or English — diagnosis, quotes, repairs, and all your questions. Ven a visitarnos en 41-13 31st Ave y te atendemos en tu idioma.
41-13 31st Ave, Long Island City, NY 11103 — right on the LIC–Astoria border, about a 5-minute walk from the Steinway St M/R station, with the N/W at 30th Av close by and the Q101 bus on Steinway St. Roll your ride straight in through the front door, and street parking is easy if you drive.
We sit right where Long Island City meets Astoria, so riders from Astoria, Ditmars, Dutch Kills, Ravenswood, Queensbridge, Sunnyside, and Woodside get here in minutes — and the M/R makes it a quick hop from Jackson Heights and Midtown Manhattan. Free diagnosis, parts in stock, most repairs done in about 30 minutes.
Definitely. Riders cross over from Manhattan, Roosevelt Island, Greenpoint, and the Bronx because we stock parts for the performance brands and turn most jobs around the same day. And if another shop is closer, Wilson's also has locations in Queens (Elmhurst) and Brooklyn.
Yes — Segway, Ninebot, Teverun, Nami, Kaabo, KuKirin, Navee, Hiboy, InMotion, Ausom, Apollo, Dualtron, EMOVE, Surron, and every other brand out there. It doesn't matter where you bought it.
It absolutely can — road salt is the slow-motion killer of NYC e-rides. It seeps into connectors, controllers, and battery housings and keeps corroding for weeks, showing up later as error codes, flickering displays, and dead-on-arrival mornings. We open up the affected systems, clean and neutralize the corrosion, replace what's beyond saving, and reseal every connection. Error-code diagnosis is free, always.
Yes — and every pack is load-tested in-shop before we recommend anything. We repair what's safely repairable and install only certified, brand-matched replacement batteries — no generic uncertified packs, period. Fading range, longer charge times, or cut-outs on cold mornings are the classic warning signs. Diagnosis is free.
Yes. Say you ride for work when you book or walk in and you move to the front of the line — flats in around 20 minutes, brakes in about 15, and same-day turnaround on nearly every job. We stock parts for the e-bikes LIC and Astoria delivery riders actually run, because a parked bike doesn't earn.
Yes — Surron, Talaria, and similar-class e-dirt bikes and e-motorbikes get full service here: suspension, drivetrain, brakes, controllers, and complete electrical work, plus pre-ride inspections before your next trail trip out of the city.
Yes. Potholes, steel plates, and curb hits around Queens bend rims, blow tires, knock stems loose, and rattle connectors free. We run a complete post-impact inspection — wheels, stem, suspension, and electrical — and can fabricate custom brackets or mounts when a part needs rebuilding. Diagnosis is free if your ride shows an error code.
No matches yet — try a different word, or just text the LIC shop your question.
Grab the next slot in 30 seconds, or just roll into 41-13 31st Ave — the fastest e-scooter and e-bike repair service in Long Island City and Astoria, now open. Free diagnosis, upfront quotes, parts on the shelf, coffee on us, most fixes done in about 30 minutes — and se habla español.
0 repairs completed today at our LIC Store
At Wilson, we handle everything from quick tune-ups to major repairs. In many cases, our team can get your ride fixed in as little as 30 minutes.
