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Contact us

  • Address

    82-15 Queens Blvd, Elmhurst, NY 11375

  • Email

    info@wilsonebikes.com

  • Call

    (516) 300-0944

Our Stores Are Growing

Wilson’s combines online shopping with real in-store support. If you have questions before buying, need help choosing the right model, or want guidance after checkout, our local stores are here to help.
Storefront with 'Wilson's' sign and contact information on a building with a glass door and windows.

Wilson's Queens, NY

82-15 Queens Blvd, Elmhurst, NY 11375

(516) 300-0944

Book Service Get Directions
Wilson Electric Scooters sales and repair shop with electric scooters outside.

Wilson's Brooklyn, NY

216 Frost St, Brooklyn, NY 11211

(516) 300-0944

Book Service Get Directions
Wilson Scooters repair and sales shop with scooters outside

Wilson's Long Island, NY

41-13 31st Ave, Long Island City, NY 11103

(516) 300-0944

Book Service Get Directions
Electric scooters lined up outside a building with 'Electric Scooters Test Rides & Service' sign.

Wilson's San Francisco, CA

360 11th St, San Francisco, CA 94103

(858) 666-1551

Book Service Get Directions
Workstation with laptop, monitor, and printer in a room with shelves and equipment.

Wilson's Los Angeles, CA

796 E Harrison St, Corona, CA 92879

(858) 666-1551

Book Service Get Directions
Willson Scooters School storefront with scooters outside

Wilson’s Scooters School

35-23 Farrington St, Flushing, NY 11354

(909) 588-4555

Book Service Get Directions

FAQs

We currently ship to the lower 48 states of the United States. We do not ship to Alaska, Hawaii, Puerto Rico, PO Boxes/APO/FPO, Canada, or other international destinations at this time. For more details, please check our shipping policy.

For e-scooters and e-bikes, typical ground delivery takes 3–7 business days after shipping. Please note that delivery estimates are not guarantees. Remote areas, severe weather, carrier capacity, battery/HAZMAT handling rules, and holiday periods can add transit time. For more details, please check ourshipping policy.

A shipment is considered potentially lost if there is no tracking update for 15 business days after dispatch. Resolution may include replacement shipment or refund at our discretion, subject to carrier claim approval and investigation.

Please contact us within 48 hours of delivery with your order number, photos/video of the packaging and product, and a description of the issue. Claims made outside this window may be harder to resolve.

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