Wilson's San Francisco · 360 11th St, SoMa

Electric Scooter Repair & E‑Bike Repair in San Francisco

From hill-worn brakes to weather-related electrical issues, Wilson's SoMa e-scooter & e-bike repair shop has you covered. Certified technicians, parts on the shelf, and most repairs done in about 30 minutes — for e-scooters, e-bikes, electric unicycles, hoverboards, and e-dirt bikes of every brand. Formerly fluidfreeride SF, now run and operated by Wilson's.

Row of electric scooters at the Wilson's reception desk, ready for repair and pickup at the San Francisco e-scooter and e-bike store Wilson's technician repairing an electric scooter's wiring and electrical system at the San Francisco workshop Repair bench and pegboard of tools inside Wilson's SoMa electric scooter workshop
30minExpress
Repairs
0 minExpress repairs
0Google rating · SF shop
0Google reviews
Same dayParts in stock
San Francisco Location Checking the bench schedule… Claim This Slot
In & out in ~30 minutes

Express Repair Service in San Francisco

The most common electric scooter and e-bike repairs, done while you wait at 360 11th St. Transparent pricing before we pick up a tool — no surprise charges, ever.

Flat tire repair service icon

Flat Tire Repair

Punctures and flats patched or plugged to get you rolling again.

$30+~20 min
Tire and tube replacement service icon

Tire & Tube Replacement

New tires or tubes installed for safer, smoother rides.

$50+~20 min
Brake repair service icon

Brake Repair

Hill-worn pads, adjustments, and part replacement for safe stopping.

$25+~15 min
Throttle repair service icon

Throttle Repair

Fix throttle response issues and get smooth acceleration back.

$50+~30 min
Lighting repair service icon

Lighting Repair

Headlights, taillights, LEDs, and wiring repaired or replaced.

$30+~30 min
Error code diagnosis service icon

Error Code Diagnosis

We read the code, find the fault, and quote the fix — free.

FREE~5 min
Book in 30 seconds · San Francisco

Grab the Next Open Repair Slot

Tell us what you ride and what's wrong. We'll pull the parts and have a technician ready at 360 11th St before you arrive — then reach us your way: text, email, or call.

Wilson's SF Service Ticket NO. SF-260717

Checking today's bench availability…

What do you ride?

360 11th St, SoMa · Walk-ins always welcome · Free error-code diagnosis
Workshop feed
Watch a repair happen

See the Wilson's Experts In Action

This is what your ride goes through at Wilson's — real technicians, real tools, real repairs. Come by 360 11th St and watch yours from the lounge, espresso in hand.

A SoMa institution, new name on the door

From fluidfreeride to Wilson's

The 360 11th St storefront in San Francisco, the former fluidfreeride SF shop now operated by Wilson's E-Scooters and E-Bikes

If you knew this corner of 11th Street as fluidfreeride San Francisco — welcome back. The shop SF riders trusted for test rides and service has been acquired by Wilson's and is now run and operated by Wilson's E-Scooters & E-Bikes.

The same workshop riders trusted

Same address, same roll-in service bay, same love for high-performance e-scooters — including the Apollo, Dualtron, EMOVE, and Kaabo models fluidfreeride made famous here.

Now backed by Wilson's

Certified Wilson's technicians, a nationwide parts inventory on the shelves, in-house financing, and trade-ins — everything from our NYC and California network, right here in SoMa.

fluidfreeride customers welcome

Bought your ride from fluidfreeride? Bring it in. We service every brand they sold, diagnosis is free for error codes, and we'll get you back on the road the same day whenever parts allow.

Your shop, not just a shop

Make Yourself at Home While We Wrench

Most repairs take about 30 minutes — so stay a while. The SoMa shop is built to feel like your garage, your couch, and your favorite coffee spot at once.

Coffee's On Us

Fresh coffee while you wait — grab a cup, grab a seat, and watch the bench work.

Pizza Fridays

Swing by on a Friday afternoon and there's a good chance a slice has your name on it.

Free Consultation

Not sure what's wrong — or what to ride next? Talk it through with April or Martin, free, no pressure.

Watch Your Repair

No mystery back room. Your ride stays in view, and our techs will show you exactly what they fixed.

Test Rides While You Wait

Curious about an upgrade? Take a demo scooter or e-bike for a spin while yours is on the bench.

1 shop · San Francisco · SoMa

Find Wilson's in San Francisco

One block of 11th Street between Folsom and Harrison — a short ride from the Mission, Hayes Valley, Potrero Hill, and downtown. Roll your ride straight through the front door.

Wilson's electric scooter and e-bike repair shop entrance at 360 11th St in SoMa, San Francisco

Wilson's San Francisco · SoMa

 
360 11th St, San Francisco, CA 94103
Summer 10AM–7PM · Winter 9AM–6PM (PT)
SoMaMission DistrictHayes ValleyCastroPotrero HillDogpatchMission BayFinancial DistrictTenderloinNob HillMarinaRichmondSunsetBernal HeightsNoe ValleyDaly CityOaklandBerkeley
Hardware & software

Every Repair Service, Under One SoMa Roof

From a squeaky brake to a fog-drowned controller, our certified San Francisco technicians diagnose and repair every system on your ride — mechanical, electrical, and firmware.

Flat tire repair iconWheels

Flat Tire Repair

Puncture repair and flat fixes for solid, tubed, and tubeless setups.

Tire and tube replacement iconWheels

Tire & Tube Replacement

Street, off-road, and no-flat tire installs across all wheel sizes.

Brake repair iconSafety

Brake Repair

Disc, drum, and hydraulic service built for SF hills — bleeds, pads, rotors.

Lighting repair iconElectrical

Lighting Repair

Headlights, taillights, LED strips, turn signals, and wiring harnesses.

Throttle repair iconControls

Throttle Repair

Restore smooth throttle response and consistent acceleration.

Dashboard repair iconControls

Dashboard Repair

Display faults, dead buttons, and control panel replacement.

Error code diagnosis iconDiagnostics

Error Code Diagnosis

Free code reading and electronic fault-finding in about 5 minutes.

No-power troubleshooting iconPower

Start-Up / No-Power Issues

Troubleshooting for rides that won't turn on or cut out mid-ride.

Controller repair iconElectrical

Controller Repair

Diagnosis and replacement of faulty speed controllers and ESCs.

Motor repair iconDrivetrain

Motor Repair

Power loss, grinding, and unusual noise — hub and mid-drive motors.

Battery repair and replacement iconPower

Battery Repair & Replacement

Load testing, BMS diagnosis, and certified replacement packs.

Crash and water damage repair iconBodywork

Crash & Water Damage Repair

Post-crash assessment, fog and rain corrosion treatment, custom fabrication.

If it rolls on volts, we fix it

Every E-Mobility Ride. Every Brand.

You don't need to have bought it from Wilson's — or from fluidfreeride. Our SoMa shop services the full spectrum of personal electric vehicles ridden across San Francisco and the Bay Area.

Tap any ride type above to filter the brands we service for it.

SegwayNinebotApolloDualtronEMOVETeverunNamiKaaboKuKirinNaveeHiboyInMotionAusomPunk ElectricSurronGspaceYumeTeewing+ every other brand
How it works in SF

From Drop-Off to Riding in 4 Steps

No mystery, no waiting around. Here's exactly what happens from the second you roll into 360 11th St to the second you ride out.

Step 01

Book or Walk In

Grab the next bench slot above by text, email, or call — or just roll up. We'll pull parts for your model before you arrive.

Takes ~30 sec
Step 02

Free Diagnosis

Martin's crew inspects your ride, reads any error codes, and pinpoints the fault — free for error codes, about 5 minutes.

~5 min · Free
Step 03

Clear Quote First

You approve an exact price and timeline before we touch a tool. No surprise charges, no upsells you didn't ask for.

You approve first
Step 04

Ride Same Day

Most express repairs finish in about 30 minutes because we stock parts in-house. Test-ride it on 11th Street before you leave.

~30 min · Same day
The Wilson's difference

Why SF Riders Choose Wilson's

Four reasons San Francisco riders — and plenty from Oakland and Daly City — bring their rides to 11th Street.

Certified technicians badge

Certified Technicians

Techs trained on today's top e-scooter and e-bike platforms — including the performance brands fluidfreeride sold here.

Transparent pricing badge

Transparent Pricing

Clear estimates before we start — no surprise charges, ever.

Fast turnaround badge

Fast Turnaround

Parts in stock means most SF repairs are finished the same day — often within the hour.

Trusted by riders badge

Trusted by Riders

We stand behind our work and make it right if something's off.

Real SF riders · Real repairs

What San Francisco Riders Say About Wilson's

Verified Google reviews from customers whose e-scooters and e-bikes came through the 360 11th St workshop.

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★★★★★
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The Wilson's SF repair guide

Electric Scooter & E-Bike Repair in San Francisco, Explained

Five deep-dives on how we keep San Francisco riders rolling. Pick a topic below.

Electric Scooter Repair in San Francisco

San Francisco might be the toughest city in America on an electric scooter. Grades that top 20% cook brake pads and rotors, Muni and streetcar tracks eat tires, potholes on Folsom and Mission hammer stems and bearings, and the marine layer works moisture into every connector on your ride. That's why the most common repairs at our SoMa shop are worn brakes, flat tires, corroded wiring, and no-power faults after a foggy week outside.

Wilson's San Francisco sits at 360 11th St in SoMa — the former fluidfreeride SF workshop, now run and operated by Wilson's. Riders come to us from the Mission, Hayes Valley, the Castro, Potrero Hill, Dogpatch, the Richmond and Sunset, and across the bridges from Oakland and Berkeley, because we're one of the only Bay Area shops that keeps parts in stock for performance brands like Apollo, Dualtron, Kaabo, Nami, and Teverun — not just entry-level commuters.

Every repair starts with a diagnosis, and if your scooter is throwing an error code, that diagnosis is free. Our technicians handle everything from a 15-minute brake adjustment to controller replacement, motor rebuilds, and post-crash custom fabrication — like the custom stem brackets Martin's bench has become known for.

Fog, Rain & Water Damage Repair

Karl the Fog is not your scooter's friend. Salt-heavy marine air and winter rain seep into throttle connectors, display ribbons, controllers, and charge ports — and the corrosion shows up weeks later as ghost error codes, throttle dropouts, or a ride that simply won't wake up. It's the single most San Francisco repair we do.

Our water-damage service opens the affected systems, cleans and treats the corrosion, replaces components that are past saving, and reseals connectors so the fog has a harder time next season. If your ride lives outside in the Richmond, the Sunset, or anywhere the marine layer parks overnight, ask us about preventive sealing during any repair — it's the cheapest insurance in this city.

Electric Bike Repair in San Francisco

E-bikes are how San Francisco actually moves — commuters climbing to Twin Peaks, delivery riders threading Valencia Street, and weekend riders crossing the Golden Gate. Our e-bike repair service covers every class and style: commuter e-bikes, fat-tire bikes, folding frames, cargo bikes, and high-powered e-motorbikes. We service hub motors and mid-drives, tune derailleurs and hydraulic brakes, replace batteries and displays, and diagnose the wiring and controller faults that leave a bike dead on the charger.

SF's hills put unique strain on mid-drive motors and brakes — heat, torque, and constant regen cycling wear parts faster than flat-city riding. For delivery riders, downtime is lost income, which is exactly why we built our express repair program: flats fixed in about 20 minutes, brakes in about 15, and same-day turnaround on most jobs because the parts are already on our shelves. If you ride for work, tell us when you book and we'll prioritize getting you back on the road.

Electric Scooter & E-Bike Battery Service

If your range has dropped, charging takes longer than it used to, or your ride cuts out halfway up a hill, your battery or BMS is the likely culprit — and SF's climbs expose weak packs faster than anywhere else. We load-test packs in-shop at 360 11th St, repair what's repairable, and only install certified, brand-appropriate replacement batteries — never generic packs that compromise safety. Learn more on our electric scooter battery replacement page.

Why Parts In Stock Matters

Most repair shops in the Bay Area order parts after they diagnose your ride — which means a one-hour fix becomes a two-week wait. Wilson's is also one of the country's largest e-mobility retailers, so our SF repair bench sits next to a full parts inventory: tires and tubes in every common size, brake pads and rotors, throttles, displays, controllers, chargers, and certified batteries for the brands San Franciscans actually ride — including the Apollo, Dualtron, and EMOVE models this shop sold in its fluidfreeride days. That inventory is the reason most of our repairs finish the same day you walk in — and it's backed by our 3-year warranty program on rides purchased from Wilson's.

Before you ride over to SoMa

San Francisco Repair FAQs

Search, or filter by topic, to find your answer fast.

How much does electric scooter repair cost in San Francisco?

Common repairs at our SoMa shop start at $25 for brakes, $30 for flat tires, and $50 for tire & tube replacement or throttle repair. Error code diagnosis is free and takes about 5 minutes. You always approve a clear estimate before we start — no surprise charges.

How long does a repair take at the SF shop?

Most common repairs finish in about 30 minutes — flats in roughly 20, brake adjustments in about 15 — because parts are in stock. Complex motor, controller, or battery jobs get an upfront timeline, and most riders still leave the same day.

Do I need an appointment, or can I walk in?

Walk-ins are welcome every day we're open at 360 11th St. To skip the wait, grab the next open bench slot with the booking tool at the top of this page — by text, email, or call — and we'll have the right technician and parts ready when you roll in.

Where exactly is Wilson's San Francisco?

360 11th St, San Francisco, CA 94103 — in SoMa between Folsom and Harrison, a short ride from the Mission, Hayes Valley, Potrero Hill, and downtown. Roll your ride straight through the front door; no need to leave it outside.

Is this the old fluidfreeride San Francisco shop?

Yes. The workshop at 360 11th St was fluidfreeride's SF location. It has been acquired by Wilson's and is now run and operated by Wilson's E-Scooters & E-Bikes — same trusted SoMa workshop, now backed by Wilson's nationwide parts inventory, certified technicians, and financing.

Do you repair all brands, including ones fluidfreeride sold?

Yes — Segway, Ninebot, Apollo, Dualtron, EMOVE, Teverun, Nami, Kaabo, KuKirin, Navee, Hiboy, InMotion, Surron, and everything else — even if you didn't buy it from Wilson's or fluidfreeride.

Can you fix fog, rain, or water damage?

Yes — moisture damage is the most San Francisco repair there is. Fog and rain corrode connectors, controllers, and displays, causing error codes and no-power faults. We clean and treat the corrosion, replace what's past saving, and reseal connections. Diagnosis is free if you're showing an error code.

My brakes wear out fast on SF hills. Is that normal?

Very — SF grades are brutal on pads and rotors, and riders who commute over Nob Hill, Potrero, or Twin Peaks should expect faster wear than flat-city riders. A brake service starts at $25 and takes about 15 minutes.

Can you replace my battery?

Yes — we load-test packs in-shop, repair what's repairable, and install certified, brand-appropriate replacements only. Reduced range, slow charging, or cut-outs on climbs are the classic signs it's time. Diagnosis is free.

Do you serve riders from Oakland, Daly City, and the East Bay?

Absolutely. Riders cross the bridge because we keep performance-brand parts in stock and most repairs finish the same day — so one trip is usually all it takes.

Ride broken? Not for long, SF.

Get Back on the Road Today

Grab the next bench slot in 30 seconds, or just roll into 360 11th St. Free error-code diagnosis, parts in stock, coffee on us, and most repairs done in about 30 minutes.

0 repairs completed today at our San Francisco shop