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Wilson's is Brooklyn's go-to shop for electric scooter repair and e-bike repair — blown tires, dead batteries, salt-chewed wiring, mystery error codes — our experienced & certified technicians sort it fast, with parts on the shelf and most jobs done in about 30 minutes. We work on e-scooters, e-bikes, electric unicycles, hoverboards, and e-dirt bikes from every major brand at our East Williamsburg shop on Frost St. Riders from Williamsburg, Greenpoint, Bushwick, and Bed-Stuy count on us for same-day service — and every borough of NYC is welcome.
216 Frost St · East Williamsburg
30 min express repairs
Watch the Frost St repair station in real time — Mark & Kevin keep the floor moving while today's e-scooter and e-bike drop-offs roll in and finished rides roll out. Snag one of today's 30-minute express slots before they're gone.
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Everything begins with a free diagnosis, and there's an experienced & certified technician on the floor all day — no appointment required. Tap any repair below for exactly what's included, what it costs, and how quickly you're rolling again out of 216 Frost St, East Williamsburg.
Pothole & glass punctures, sorted while you wait.
Three quick taps — choose your ride, tell us what's wrong, and lock in a date and time. We'll stage the parts and have a technician waiting at 216 Frost St before you show up. Send it however you like: text, email, or call.
What do you ride?
What's the problem?
When works for you? Tap a time and your slot is set
Open times
Slots run every 15 minutes during store hours. Nothing that works? Walk-ins are always welcome at 216 Frost St — we'll fit you in.
Send your booking to the shop
Here, you're a name, not a ticket number. Wilson built the brand, and Mark and Kevin run the Brooklyn shop day to day — and honestly, all three would rather geek out about e-scooters with you than sell you anything.
● The crew’s in the shop during store hours — walk in and say hi, no appointment needed.
Wilson has spent 25 years in the e-mobility industry, and Wilson's is his vision in motion: build the brand into a household name across the USA, get city riders onto green transport — e-scooters and e-bikes made for urban life — and keep enough performance machines on the floor to keep the enthusiasts grinning too.
Ask Wilson aboutMark runs the front of house and keeps the repair schedule humming. With years in the e-mobility industry, he'll break your quote down line by line, track down the exact part you need, and make sure nobody walks out of Frost St with an unanswered question.
Ask Mark aboutKevin leads the workshop, backed by years of hands-on industry experience. Salt-eaten controllers, dead batteries, full motor rebuilds — he diagnoses fast, fixes it right the first time, and loves showing riders exactly what went wrong and why.
Ask Kevin about
This is what happens to your ride at Wilson's — real technicians, real tools, no shortcuts. Swing by 216 Frost St and watch yours get worked on from the lounge, coffee in hand.
Most repairs wrap in about 30 minutes — so make yourself comfortable. The Frost St shop is part garage, part living room, part neighborhood coffee corner.
Every perk below comes with any repair. No memberships, no asterisks — it's just how we run the place.
Hot coffee, always on — pour a cup, take a seat, and watch your ride come back to life.
Roll through on a Friday afternoon and odds are a slice is waiting for you. This is Brooklyn — the pizza's serious.
Not sure what's broken — or what to ride next? Talk it over with Mark or Kevin, free.
No curtained-off back room here. Your ride stays in sight, and the techs will walk you through every fix.
Eyeing an upgrade? Spin a demo scooter or e-bike around the block while yours is on the stand.
On Frost Street in East Williamsburg — about a 5-minute walk from the Graham Av station, near the Metropolitan Av and the B43 and B24 buses. Quick trip from Williamsburg, Greenpoint, Bushwick, Bed-Stuy, and every borough. No car needed — ride straight through the front door.
Sticky throttle, screaming brake, controller that drowned in February slush — our experienced & certified technicians handle every system on your ride: mechanical, electrical, and firmware. No e-scooter or e-bike service in Brooklyn covers more, all in one shop.
Glass, nails, and pothole flats patched on solid, tubed, and tubeless setups.
Fresh street, off-road, or no-flat rubber fitted in every common wheel size.
Pads, rotors, cables, and full hydraulic bleeds — tuned for Brooklyn stop-and-go.
Headlights, taillights, signals, LED strips, and corroded wiring brought back to life.
Lag, surging, and dead spots traced and fixed for smooth, predictable power.
Flickering displays, dead buttons, and full control-panel swaps.
Codes read free in about 5 minutes, fault traced to the exact component.
Dead-on-the-charger and cuts-out-mid-ride faults hunted down and repaired.
Faulty speed controllers and ESCs tested, repaired, or replaced same-day.
Grinding, clicking, or fading power on hub and mid-drive motors, rebuilt right.
In-shop load tests, BMS diagnosis, and certified brand-matched packs only.
Full post-crash inspections, corrosion cleanup, and custom-fabricated fixes.
It doesn't matter where you bought it. Our East Williamsburg shop services every brand of e-scooter and e-bike — any make, any fault — for riders across Brooklyn, Queens, Manhattan, and the Bronx.
Daily commuters, long-range cruisers, and full-send performance builds.
We fix it all — any brand, any issueCity, fat-tire, cargo, folding, and hard-working delivery e-bikes.
We fix it all — any brand, any issueTire swaps, control-board repairs, and battery work on all EUCs.
We fix it all — any brand, any issueGyro recalibration, wheel motors, charging faults, and batteries.
We fix it all — any brand, any issueSurron and Talaria-class machines — suspension, drivetrain, electrical.
We fix it all — any brand, any issueNo guesswork, no limbo. Here's the whole journey from the moment you roll into 216 Frost St to the moment you ride back out.
Reserve the next repair service slot above by text, email, or call — or just roll up off Frost St. Your model's parts get pulled before you arrive.
Kevin's crew looks your ride over, reads any error codes, and isolates the fault — free for error codes, roughly 5 minutes.
You sign off on an exact price and timeline before a single tool comes out. Zero surprise charges, zero unwanted upsells.
With parts already on our shelves, most express repairs wrap in about 30 minutes. Take it for a test spin outside before you head home.
Four reasons riders from Williamsburg, Greenpoint, Bushwick, Bed-Stuy, and every borough bring their rides to Frost St.
Everything below connects to our live Google Business Profile — genuine ratings and reviews from riders who brought their e-scooters and e-bikes to 216 Frost St for fast, honest, affordable repair.
"Rolled in with a flat on my Ninebot Max expecting to leave it overnight. Kevin had it patched, seated, and test-ridden in under 25 minutes while I drank their coffee. Fair price, zero attitude, and they showed me the piece of glass that did it. This is my shop now."Posted on Google
"My delivery e-bike's range dropped off a cliff and I was losing shifts. They load-tested the pack, walked me through the results, and installed a certified replacement the same day. Mark even called two days later to check the range was back. That's real service."Posted on Google
"Hydraulic brakes went spongy after a winter of slush riding. Chuck bled the lines and swapped pads in about 20 minutes and the bike stops harder than the day I bought it. Watched the whole thing from the lounge. Highly recommend these guys."Posted on Google
"My Mantis threw an error code and every other shop wanted a $50 'diagnostic fee' just to look. Wilson's read the code for free, found a corroded connector, and cleaned and sealed it for way less than I feared. Honest people doing honest work."Posted on Google
"Throttle was surging and lagging so bad I stopped riding. Turned out to be a throttle fault, not the motor like I'd assumed — they fixed it same visit for a fraction of what I'd braced for. Straight shooters, quick turnaround."Posted on Google
"Got caught in a downpour and my scooter wouldn't power on the next morning. They opened it up, treated the corrosion, resealed everything, and had me riding again the same afternoon. They even gave me tips for storing it through the winter."Posted on Google
"Blew a tube on a Metropolitan Ave pothole two blocks from the shop. Walked it in, no appointment, and they had a new tube fitted and pressure-set in 20 minutes flat. Upgraded to no-flat tires on their advice and haven't looked back."Posted on Google
"Grinding noise from my hub motor that two other places couldn't figure out. Greg tore it down, found the culprit, and rebuilt it right the first time. It's been silent for months. Worth the ride over from Bed-Stuy, easily."Posted on Google
"I deliver full-time and downtime is money out of my pocket. Told them I ride for work and they bumped me up — brake fix in 15 minutes and I made my dinner shift. They get what this bike means to people like me. Customer for life."Posted on Google
"Display was flickering and half the buttons were dead. They quoted me before touching anything, swapped the panel from stock on the shelf, and I rode home an hour later. No waiting two weeks for parts like everywhere else."Posted on Google
"Charging port got wobbly and finally stopped charging altogether. They repaired the port instead of pushing me to buy a whole new battery like another shop tried to. Saved me hundreds. These guys are the real deal."Posted on Google
"Brought my Surron in before a trail weekend upstate. Full inspection, brake service, and a couple of loose connectors sorted — all done while I browsed the showroom. Knowledgeable crew who actually ride this stuff themselves."Posted on Google
Five deep-dives on how we keep Brooklyn and NYC riders moving. Pick a topic below.
Brooklyn streets are a stress test for electric scooters. Potholes and steel plates on Metropolitan Avenue, Grand Street, and Flushing Avenue blow tires and bend rims; curb cuts and cobblestones in Williamsburg and DUMBO shake stems and connectors loose; broken glass in the bike lanes causes a steady stream of punctures; and a full year of rain, slush, and road salt eats at the electrical system from the outside in. That's why the jobs we see most at our shop are flat tires, brake service, no-power faults, and post-winter corrosion cleanup.
Wilson's Brooklyn shop sits at 216 Frost St in East Williamsburg, about five minutes on foot from the Graham Av L station — an easy trip from anywhere on the L, and a quick pedal from Greenpoint, Bushwick, and Bed-Stuy. Riders also come over the bridges from Manhattan and up from Park Slope and Crown Heights, because we're one of the few New York shops that stocks parts for performance brands like Teverun, Nami, Kaabo, Segway, and Dualtron — not just entry-level commuters.
Every job opens with a diagnosis, and if your scooter is showing an error code, that diagnosis is free. From a 15-minute brake adjustment to controller swaps, motor rebuilds, and post-crash custom fabrication, Kevin's crew handles it all — and you're welcome to watch.
Winter is the hardest season an NYC e-ride will ever face. Salt spray and slush drive straight into connectors, controllers, displays, and battery housings — and the corrosion keeps eating away long after the streets dry out. It tends to surface weeks later as error codes, a flickering display, random cut-outs in the rain, or a scooter that simply won't wake up. Add cold snaps that shrink battery range and stiffen brake lines, and you have the busiest repair season on our calendar.
Our winter-damage service opens up the affected systems, cleans and neutralizes the corrosion, replaces anything too far gone, and reseals every connection so the next slush ride doesn't undo the work. If your ride spends its nights chained outside, parked in a hallway, or hauled up a fire escape, ask us about winter-smart storage and a quick post-storm rinse routine — it's the cheapest insurance a Brooklyn rider can get. And when pothole season follows in spring, we handle that too: bent rims, blown tires, loosened stems, with free diagnosis on any error code.
E-bikes are Brooklyn's workhorses — commuters skipping the L-train crush, delivery riders grinding Bedford Avenue and Broadway in every kind of weather, families cruising Prospect Park on weekends. Our e-bike repair service in Brooklyn covers every class and style: commuter e-bikes, fat-tire and folding frames, cargo bikes, delivery machines, and high-powered e-motorbikes. We work on hub motors and mid-drives, dial in derailleurs and hydraulic brakes, swap batteries and displays, and hunt down the wiring and controller gremlins that leave a bike dead on the charger.
For delivery riders, every hour off the road is money gone — which is why our express program exists. Say you ride for work when you book or walk in and you go to the front of the line: flats in about 20 minutes, brakes in about 15, and same-day turnaround on nearly everything because the parts are already on our shelves. Hundreds of working e-bikes roll through 216 Frost St every year, and Kevin's crew knows exactly which components give out first on a 60-hour week.
Shrinking range, charge times that keep creeping up, or a ride that dies on cold mornings or steep hills — those are the classic signs of a failing battery or BMS, and New York winters expose weak packs faster than anything. At 216 Frost St we load-test every pack in-shop, repair what can be safely repaired, and install only certified, brand-matched replacement batteries. In a city that's learned hard lessons about uncertified lithium packs, that policy is non-negotiable: no generic no-name batteries, ever. Read more on our electric scooter battery replacement page.
The typical New York repair shop diagnoses your ride, then orders the part — turning a one-hour fix into a two-week wait. Wilson's works differently. Because we're also one of the country's largest e-mobility retailers, the Brooklyn repair station sits beside a fully stocked parts wall: tires and tubes in every common size, brake pads and rotors, throttles, displays, controllers, chargers, and certified batteries for the brands New Yorkers actually ride — Segway, Teverun, Nami, Kaabo, Navee, Hiboy, Surron, and more. That inventory is why most of our repairs finish the same day you walk in, backed by our 3-year warranty program on rides purchased from Wilson's. Closer to another shop? Wilson's is also in Queens and Long Island City.
Search, or filter by topic, to find your answer fast.
At our East Williamsburg shop, brake repair starts at $25, flat tire fixes at $30, and tire & tube replacement or throttle repair at $50. Reading an error code is free and takes around 5 minutes. Every job gets a written estimate you approve before a single tool comes out.
Because parts live on our shelves, the majority of repairs wrap up in about 30 minutes — a flat in roughly 20, a brake adjustment in 15 or so. Bigger motor, controller, or battery jobs come with a clear timeline up front, and most riders still roll home the same day.
Walk-ins are welcome any day we're open at 216 Frost St in East Williamsburg. Want zero wait? Reserve the next open repair slot with the booking tool on this page — text, email, or call — and we'll have your parts pulled and a technician standing by when you roll in.
216 Frost St, Brooklyn, NY 11211 — in East Williamsburg, about a 5-minute walk from the Graham Av L station, with the B43 and B24 buses close by. Ride your scooter or e-bike straight through the front door; if you drive, street parking is usually easy on Frost St.
We sit where East Williamsburg meets Greenpoint and Bushwick, so Williamsburg, Greenpoint, Bushwick, and Bed-Stuy riders reach us in minutes — and the L train makes it one quick hop from Ridgewood and even Manhattan. Free diagnosis, parts in stock, and most repairs done in about 30 minutes.
Of course. Riders travel in from Queens, Manhattan, the Bronx, and beyond because we stock parts for performance brands and finish most jobs the same day — one L-train ride usually does it. If Queens or Long Island City is closer to you, Wilson's has shops there too.
Yes — Segway, Ninebot, Teverun, Nami, Kaabo, KuKirin, Navee, Hiboy, InMotion, Ausom, Apollo, Dualtron, EMOVE, Surron, and everything in between — no Wilson's purchase required.
Absolutely — road salt is the quiet killer of NYC e-rides. It creeps into connectors, controllers, and battery housings and keeps corroding for weeks, surfacing later as error codes, flickering displays, and no-power faults. We open the affected systems, clean and treat the corrosion, replace anything past saving, and reseal the connections. Error-code diagnosis is always free.
Yes — every pack gets load-tested in-shop first. We repair what can be safely repaired and install only certified, brand-matched replacement batteries — never generic uncertified packs. Shrinking range, slow charging, or cut-outs on cold mornings are the classic warning signs. Diagnosis is free.
Yes. Mention you ride for work when you book or walk in and you jump the line — flats in around 20 minutes, brakes in about 15, same-day turnaround on nearly everything. We keep parts on hand for the exact e-bikes Brooklyn delivery riders put serious miles on, because parked means unpaid.
Yes — Surron, Talaria, and similar e-dirt bikes and e-motorbikes: suspension, drivetrain, brake, controller, and full electrical service, plus pre-ride inspections before your next weekend on the trails outside the city.
Yes. Brooklyn's potholes, steel plates, and curb cuts bend rims, blow tires, loosen stems, and shake connectors free. We run a full post-impact check — wheels, stem, suspension, and electrical — and can fabricate custom brackets or mounts when something needs rebuilding. Diagnosis is free if your ride shows an error code.
No matches yet — try a different word, or just text the Brooklyn shop your question.
Lock in the next slot in 30 seconds, or just roll into 216 Frost St, East Williamsburg — Brooklyn's fastest e-scooter and e-bike repair service. Free diagnosis, upfront quotes, parts on the shelf, coffee on us, and most fixes finished in about 30 minutes.
0 repairs completed today at our Brooklyn Store
En Wilson, nos encargamos de todo, desde ajustes rápidos hasta reparaciones importantes. En muchos casos, nuestro equipo puede tener tu vehículo arreglado en tan solo 30 minutos.
