Electric scooter crash damage repair at Wilson's starts from $30, and a pothole impact frame and fork check from $30, parts and labor included. A fall or a hard pothole hit can bend a stem or fork, crack a weld, knock a wheel out of true, break a lever or a display, or damage the battery, and some of that doesn't show until it fails. Our technicians check the whole electric scooter or e-bike, tell you what we find and price every repair before any work starts. A simple inspection is always free, on any brand, wherever you bought it.
If the battery area took a hit, the case is cracked or swollen, or you notice a smell, smoke, heat or hissing, don't charge it or ride it; keep it away from anything that can burn and bring it straight in. Do the same if the stem, fork or frame is bent or cracked, the stem won't lock, or the brakes feel different. Walk it or bring it by car.
How much does electric scooter crash repair cost?
| Job | From |
|---|---|
| Simple inspection (any brand, any issue) | Free |
| Full diagnosis, with disassembly or test equipment | $30, waived on repairs over $100 |
| Crash damage repair | $30 |
| Pothole impact frame and fork check | $30 |
| Deck, fender and body panel replacement | $100 |
| Stem and handlebar clamp replacement | $20 |
| Folding hinge and latch repair | $30 |
| Headset and steering wobble | $50 |
| Rim replacement | $50 |
| Wheel truing and spoke replacement | $100 |
| Wheel and hub bearing replacement | $100 |
| Tire and tube replacement | $65 to $120 |
| Brake repair | $25 |
| Rotor replacement | $35 |
| Brake cable and lever replacement | $75 |
| Dashboard and display repair | $100 |
| Throttle repair | $50 |
| Headlight and taillight repair | $35 |
| Suspension and fork service | $80 |
| Swollen or wet battery safety check | $70 |
| Battery load test and health report | $50 |
Every price is a starting price that includes parts and labor; the final price depends on your model and the parts it needs. Battery replacement, if the pack is damaged, is quoted after the test. The same price list runs at every Wilson's shop, for electric scooters and e-bikes alike. See the full list on our repair service page.
What do our technicians check after a crash?
A crash rarely damages just one part, so we go over the whole machine, starting with what matters most for safety:
- The battery. We look for dents, cracks, swelling and heat around the battery case and its mounts. If anything looks wrong, a swollen or wet battery safety check starts from $70, and a battery load test from $50.
- The stem, hinge and fork. We check for bends and cracks at the base of the stem, the folding hinge, the neck and the fork, and that the latch still locks fully.
- The frame and deck. We check welds and the underside of the deck, where a hard landing or a curb strike leaves its mark.
- Brakes. Bent levers, bent rotors, damaged calipers and kinked cables or hoses. The brakes have to work before anything else.
- Wheels and tires. Rims, spokes, bearings, the axle and the tires, for dents, wobble and cuts.
- Controls and electrics. The display, throttle, lights and the wiring that runs past the stem and hinge, which often gets pinched or pulled in a fall.
- Suspension and steering. Shocks, pivots and the headset, which can be knocked out of line.
We tell you what we find and give you a price before any work starts. You decide what gets done.
What does a pothole impact frame and fork check cover?
A hard pothole hit sends the whole load through the front wheel into the fork, the stem and the frame. Even if the electric scooter still rides, the impact can bend the fork, crack a weld or the stem, put a flat spot in a rim, damage a wheel bearing or knock the headset loose. Our check, from $30, covers the fork, stem, hinge, frame, headset, front wheel and tire, and the suspension if your model has it. If anything needs repair, we price it before any work starts.
My electric scooter fell over. Does it need to be checked?
A tip-over at a standstill usually means a scuffed grip, a bent brake lever or a cracked fender or light. A fall while riding is different: the stem, fork, wheels and battery all take a load they weren't designed for. If it fell while you were riding, or it rides, sounds or brakes differently since, bring it in. The simple inspection is free.
The handlebars are crooked or the stem wobbles since the crash
A crooked handlebar is often a stem clamp or handlebar that has slipped or bent, from $20. A stem that rocks or wobbles points to the folding hinge or latch, from $30, or the headset, from $50. A bent or cracked stem is replaced, never straightened. See electric scooter stem wobble repair.
The wheel wobbles or rubs after hitting a pothole
A wheel that wobbles, rubs or thumps after an impact usually has a dented or bent rim, broken or loose spokes on an e-bike, a damaged bearing or a tire that was pinched. Rim replacement starts from $50, wheel truing and spoke replacement from $100, wheel and hub bearing replacement from $100, and tire and tube replacement from $65 to $120. See electric scooter tire repair.
My brakes rub or feel different after a fall
A fall can bend a rotor, knock a caliper out of line, bend a lever or kink a cable or hydraulic hose. Brake repair starts from $25, rotor replacement from $35, and brake cable and lever replacement from $75. See electric scooter brake repair.
The display, throttle or lights stopped working after the crash
The display, throttle and lights sit on the handlebar, where most falls land, and their cables run through the stem and hinge. A cracked screen, a broken throttle housing or a pinched wire is common. Dashboard and display repair starts from $100, throttle repair from $50, headlight and taillight repair from $35, and wiring harness and connector repair from $35. See electric scooter display repair and electric scooter lights and wiring repair.
The deck, fender or body is cracked
Cracked fenders, deck covers and body panels are more than cosmetic: a loose fender can catch the tire, and a cracked deck or battery cover lets water in. Deck, fender and body panel replacement starts from $100, with the part matched to your model.
The suspension knocks since the crash
An impact can bend a fork leg or a swingarm, damage a shock or loosen a pivot. Suspension and fork service starts from $80. See electric scooter suspension service.
Is crash damage covered by the warranty?
No. Wilson's warranty covers manufacturing defects; damage from collisions, falls and misuse is excluded. See our warranty policy. If you're not sure whether a fault came from the crash or was there before, bring it in and we'll tell you what we find.
E-bike crash repair
E-bikes get the same check and the same prices: frame and fork, wheels and spokes, brakes, the derailleur and hanger, which a fall on the drive side often bends, the display and the battery. Derailleur and hanger alignment starts from $40. See e-bike repair.
Crash and pothole repair at Wilson's
Our technicians repair crash and pothole damage on any brand of electric scooter or e-bike, wherever you bought it, at our shops in New York City, San Francisco and Miami. Express service runs at every shop, and delivery riders get priority at all of them. Walk in, no appointment needed, call (516) 300-0944, or book a repair at our New York and San Francisco shops. For the full price list, see electric scooter repair cost in NYC.
Frequently asked questions
How much does it cost to fix an electric scooter after a crash?
Crash damage repair at Wilson's starts from $30, parts and labor included. The final price depends on what was damaged; we check the whole machine and price every repair before any work starts.
Should I keep riding my electric scooter after hitting a pothole?
Not if the steering, brakes or stem feel different, the wheel wobbles or rubs, or you can see a bend or crack. A pothole impact frame and fork check starts from $30.
Is it safe to charge my electric scooter after a crash?
Not if the battery area took a hit, or the case is dented, cracked or swollen. Don't charge it; bring it in for a swollen or wet battery safety check, from $70.
Can a bent electric scooter stem be straightened?
No. A bent or cracked stem, fork or hinge casting is replaced, never straightened or patched.
Does the warranty cover crash damage?
No. Collisions, falls and misuse are excluded from Wilson's warranty, which covers manufacturing defects.
Do I need to have bought it from Wilson's?
No. We repair any brand of electric scooter or e-bike, wherever you bought it.
