We repair Hiboy electric scooters at every Wilson's shop, wherever you bought yours: flat tire repairs from $40, brake repairs from $25 and error code fixes from $35, parts and labor included. A simple inspection, where we look it over and tell you what we find, is always free, and express service runs at every shop. We sell Hiboy too, so our technicians see the S2 family, the KS4 Pro and the seated Q2, U2 and U2 Pro every day.
How much does Hiboy electric scooter repair cost?
Each price is the starting price for that job:
| Part of the electric scooter | Jobs and starting prices |
|---|---|
| Looking it over | Simple inspection, free (any brand, any issue); full diagnosis with disassembly or test equipment $30, waived on repairs over $100 |
| Tires and wheels | Inner tube flat $40; new tire and tube $65–$120; airless no-flat tire $40; rim $50 |
| Brakes | Pads, disc clean and clearance $25; rotor $35; brake cutoff switch $35; cable and lever $75 |
| Power and charging | Won't turn on $35; charging port $35; charger $35; battery load test and health report $50, waived if the quote is over $100; battery replacement quoted after the test |
| Electronics | Error code fix $35; controller $35; lights $35; throttle $50; dashboard and display $100 |
| Stem and frame | Handlebar clamp $20; folding hinge and latch $30; crash damage $30; suspension $80 |
| Motor and water | Water and salt damage $50; hub motor $100 |
| Upkeep | Tune-up and safety check $50 |
Starting prices, parts and labor included; the final price depends on the Hiboy model and the part it needs, and we quote before any work starts. Full list: repair service.
Which Hiboy models do we repair?
All of them, electric scooters and e-bikes. The hardware differs between Hiboy's families, so the repair does too. These details are Hiboy's, from our product pages:
| Model | Tires | Brakes | Service it usually leads to |
|---|---|---|---|
| S2, S3 | 8.5-inch honeycomb, solid | Electronic plus disc | Tire wear, rear pads and rotor, folding latch |
| S2 SE, S2 Nova | Solid front, air-filled rear | Electronic plus rear drum | Rear flats, tires, drum brake service |
| S2 Pro, KS4 Pro | 10-inch honeycomb, solid | Electronic plus rear disc | Rear pads and rotor, rear shocks, folding latch |
| S2 MAX | 10-inch self-healing, air-filled | Electronic plus rear brake | Tire and sealant service, brakes |
| Q2, U2 (seated) | 14-inch air-filled | Front and rear drum | Flats, drum brake service, suspension |
| U2 Pro (seated) | 16 x 4 inch all-terrain | Dual 160 mm disc | Pads and rotors, tires, rear shock, key switch |
Not sure which model you have? The name is printed on the stem, and we can identify it when you bring it in. For Hiboy's faster models, the Titan, Titan Pro, X300, MAX Pro and others, and its e-bikes, the same prices apply. To compare the line, see which Hiboy electric scooter to buy.
Why won't my Hiboy turn on or charge?
A dead Hiboy gets the same order of tests every time, from the plug inward: the charger first, then the charging port, then the battery voltage, then the power button and the wiring from the battery to the controller. Once the faulty part is found, you get the price before anything is replaced.
On the S2 family the battery sits in the deck, low down where curbs, potholes and puddles reach it first, so we also look for water and impact damage. A won't-turn-on repair, a charging port or a charger each start from $35. If the battery itself is in doubt, the $50 load test and health report tells you where it stands, and it's waived when the repair quote is over $100. If the battery needs replacing, we quote that after the test. More in electric scooter won't turn on or won't charge.
A battery that looks swollen, smells hot, or has been through deep water is a stop sign: don't charge it, don't ride it, bring it straight in.
What does a Hiboy error code mean?
Hiboy models with a display show a code when the controller spots a fault. A code names a circuit, not a broken part: it can trace back to the throttle, a brake lever sensor, the motor's hall sensors, the controller, the display or a loose battery connection. That's why we test the circuit the code names before quoting.
Reading the code and telling you what it points to is part of the free inspection. Fixing the fault starts from $35, the same as a new controller; a throttle starts from $50 and a display from $100. For what each code means, see Hiboy error codes.
Hiboy flat tires and worn tires
Most of Hiboy's commuters run solid honeycomb tires that can't go flat, but they still wear, crack and lose grip over time, and that's a tire replacement. The air-filled tires on the S2 SE and S2 Nova rear, the S2 MAX and the seated Q2 and U2 can go flat like any air-filled tire, so the tube, the tire, the rim and the valve all get a look.
A flat tire repair with an inner tube starts from $40, and a tire and tube replacement from $65. An airless, no-flat tire install starts from $40, and a bent rim is replaced from $50. More in electric scooter tire repair.
Why are my Hiboy brakes weak?
It depends on the brake. On the S2, S3, S2 Pro and KS4 Pro, an electronic brake works with a disc brake: the disc wears its pads and can warp its rotor, and the electronic brake relies on a sensor in the lever that tells the controller to cut power. When that sensor fails, the motor can keep pulling while you brake, or refuse to go. The S2 SE and S2 Nova pair the electronic brake with a rear drum, the seated Q2 and U2 use drum brakes front and rear, and drums wear and need adjusting too. The U2 Pro has disc brakes at both wheels.
Brake repair starts from $25, a rotor from $35, a brake cutoff switch from $35, and a brake cable and lever replacement from $75. Weak brakes mean stop riding and bring it in. See electric scooter brake repair.
Loose stem, motor noise and water damage
The S2 family and the KS4 Pro fold at the base of the stem with a latch. When that latch wears or the handlebar clamp slips, you feel play in the bars on every bump. A latch repair starts from $30 and a handlebar clamp from $20; if the stem moves while it's locked, don't ride it. See electric scooter stem wobble repair.
A grinding hub, a motor that cuts out on hills or a jerky start sends us to the wheel bearings, the hall sensors and the phase wires; hub motor repair starts from $100 (see electric scooter motor repair). Most Hiboy commuters are rated IPX4, which covers splashes, not puddles or a hose. Water and salt damage starts from $50 and crash damage from $30. See riding an electric scooter in the rain.
Hiboy warranty: bought from Wilson's or elsewhere
A Hiboy bought from us comes with a one-year warranty against manufacturing defects, and we manage the claim and do the work in our shops, so you don't deal with the brand yourself. Wear items like tires and brake pads, water damage, collisions and misuse aren't covered.
Bought somewhere else? We still repair it, at the prices above. If it's new and still inside Hiboy's own warranty, check Hiboy's or the seller's warranty terms first.
Is my Hiboy worth repairing?
Usually, for the common faults: worn tires, brakes, a loose stem, a bad charger or a failed sensor all cost far less to fix than a new electric scooter. We tell you the price before any work starts, and if the full diagnosis needed disassembly, its $30 fee comes off the bill when your repair is over $100. If the quote doesn't make sense for an older model, we'll say so; see our picks under $500 or all Hiboy electric scooters. For what other repairs cost, see how much electric scooter repair costs.
Where can I get my Hiboy repaired?
At any of our shops in New York City, San Francisco and Miami, with no appointment needed: roll it straight through the front door. Express service and priority for delivery riders run at every shop, and nothing gets fixed until you've seen the price and said yes. To plan ahead, call (516) 300-0944 or book a repair at our New York and San Francisco shops.
Frequently asked questions
Do you repair Hiboy electric scooters bought somewhere else?
Yes. We repair any Hiboy, wherever you bought it.
How much does it cost to fix a Hiboy electric scooter?
A simple inspection is free. Common repairs start from $25 for brakes, $35 for an error code fix, a charging port or a won't-turn-on repair, and $40 for a flat tire, parts and labor included.
Can you replace a Hiboy battery?
Yes. We test it first, with a $50 load test and health report that's waived if the repair quote is over $100, and quote the replacement after the test.
Can you put air-filled tires on a Hiboy with solid tires?
Ask in the shop: it depends on the model's wheels. We can replace worn solid tires, and fit airless no-flat tires from $40.
How long does a Hiboy repair take?
Express service runs at every shop, so many common repairs like flats, brakes and charging ports can be done while you wait, depending on parts. We tell you the timing with the quote.
