SegwayElectric Bikes

MUXI

The Segway MUXI cargo electric bike is a step-through utility e-bike built to carry: a 750W direct-drive motor with 85 Nm, a 717 Wh battery for up to 80 mile...

80 milesRange
1500WPeak power
$1,699.99
In stock at Wilson's

Free shipping, 3–7 days · or pick up at any of our six shops in New York and California.

Every angle.

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Highlights, by Segway

What makes the MUXI.

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Figures
80 milesRange
1500WPeak power
48V 717Wh, UL 2271, IPX7Battery
419 lbsMax load
WarrantyOne-year warranty, handled by Wilson'sServiced by our own technicians.Questions? Call (516) 300-0944
AvailabilityAsk about availability at every shop.Walk in, no appointment needed.
Serviced hereOur own technicians, parts on the shelf.Any brand, any issue.
Segway MUXI

Effortless meets essential.

A smart step-through utility e-bike for errands, commuting and carrying what matters. A 750W direct-drive motor with traction control and hill assist, a 717 Wh battery for up to 80 miles, and a 419 lb payload with room for a passenger.

Financing available. Available in Dusty Sage and Olive Rush.

750WMotor, 1500W peak
85 NmTorque
80 miMax range
419 lbTotal payload
The magic is in the motor

Your confident copilot

MUXI's direct-drive rear motor is packed with the features that make a cargo e-bike feel safe with a load on: Traction Control, Hill Descent Control, Hill Start Assist, Kinetic Energy Recovery and Adaptive Power. Together they add control, safety, convenience and efficiency to every ride.

Direct-drive rear hub motor of the Segway MUXI cargo electric bike with 750W and 80 Nm callouts
Segway MUXI cargo electric bike with traction control on and off paths compared

Traction Control System

TCS watches wheel speed and steps in when the rear wheel slips, trimming power or braking it briefly for steady acceleration and predictable handling.

Rider descending a hill on the Segway MUXI cargo electric bike at 17 mph

Hill Descent Control

Slow your roll. The motor regulates speed on descents so you brake less and the rotors stay cool.

Segway MUXI cargo electric bike held in place on a hill with Hill Start Assist

Hill Start Assist

Stop on a hill and the MUXI holds itself until you move again, no rolling back at the light.

Rear wheel of the Segway MUXI cargo electric bike with kinetic energy recovery graphic

Kinetic Energy Recovery

The motor becomes a generator when you brake, putting energy back in the battery and saving the brake pads.

Rider on the Segway MUXI cargo electric bike with adaptive power boost graphic

Adaptive Power

Stepless power regulated by Segway's Algorithm 2.0 adapts to your input and the conditions. Like riding a bicycle without the hard part.

Bright ideas built in

See and be seen

Automatic headlight of the Segway MUXI cargo electric bike

Headlight

An automatic headlight you can switch on or off in the app. Check your local lighting rules; some riders add extra lights for night riding.

Integrated tail light of the Segway MUXI cargo electric bike lit red

Taillight

The integrated taillight brightens when you brake and works with the optional RearView Radar to flash when a possible collision is detected.

Connectivity

Lock, find, ride, update

Segway Mobility App security screen with password locking, motion alert and AirLock for the MUXI cargo electric bike

Bluetooth proximity locking

AirLock recognizes your phone and unlocks the MUXI as you approach. Park, walk away, come back and ride, no keys.

GPS tracking map and Apple Find My badge for the Segway MUXI cargo electric bike

View your e-bike's location

Dual-component tracking with GPS and Apple Find My. Cloud services are free for the first year, then by subscription. It is a convenience, not an anti-theft promise.

TFT display on the Segway MUXI cargo electric bike showing 20 mph, battery and assist level

Commuter command center

A water-resistant, high-resolution TFT that adjusts its brightness. Ride metrics, range, assist level, incoming calls and navigation.

Segway Mobility App beside the display of the MUXI cargo electric bike

Update, control and explore

Check charge, unlock remotely, share access, set lost mode, adjust modes and buy accessories from the Segway Mobility App.

Battery cells of the Segway MUXI cargo electric bike with 80 miles, UL certified, 717 Wh and IPX7 callouts
Charge with confidence

717 Wh, UL certified, water resistant

Water-resistant construction protects the pack from the elements, and UL certification means it has passed rigorous safety testing. Up to 80 miles on a charge, about 6.5 hours to refill.

Segway battery management system chip for the MUXI cargo electric bike
Your battery's bodyguard

Multiple layers of protection

The BMS guards against short circuits, overcurrent, temperature spikes, overcharging, undervoltage and over-discharging, paired with an IPX7 battery for worry-free charging and riding.

Low twin-tube frame of the Segway MUXI cargo electric bike
Low center of gravity, high confidence

Built to be reliable from the ground up

MUXI's twin-tube design keeps the weight low for naturally balanced handling with cargo or a passenger on board. Accessories blend into the playful design so you can set it up for your life.

Two people riding the Segway MUXI cargo electric bike with a passenger on the rear rack
Stability

Designed to carry what moves you

20 x 3.0 inch multi-surface tires work with TCS for confident traction. A 419 lb total payload: the front basket carries up to 33 lbs, and the rear rack is built for up to 121 lbs, including another rider with the optional Passenger Kit.

419 lb total payload121 lb rear rack33 lb front basket20 x 3.0 in tires
As experts say

Reviews of the Segway MUXI

Popular Science

"This is the most stylish, features-stacked cargo e-bike I've tried... It's a philosophy that feels closer to a premium car than a typical e-bike."

RiderGuide

"The Segway MUXI is not trying to win a drag race. It's trying to replace your car, and... we think it makes one of the strongest cases we've seen for actually doing that."

Yanko Design

"Everything you need in a practical, connected, and distinctly designed electric commuter that fits your modern city life."

Electrek

"Rather than simply releasing another cookie-cutter commuter e-bike, the company is experimenting with form factor and functionality."

Specifications

Segway MUXI, in full

Power

Motor
750W direct-drive rear hub, 1500W peak
Max torque
85 Nm
Drivetrain
Single speed
Rider assist
Traction Control, Hill Descent Control, Hill Start Assist, Kinetic Energy Recovery, Adaptive Power

Battery

Battery
48V, 717 Wh, UL 2271 certified, IPX7
Max range
Up to 80 miles
Charging time
Approx. 6.5 hours

Chassis

Frame
Step-through twin-tube, low center of gravity, rigid fork
Tires
20 x 3.0 inch multi-surface
Brakes
Segway hydraulic disc, two-piston, 180 mm rotors front and rear
Payload
419 lbs total; rear rack up to 121 lbs; front basket up to 33 lbs
Dimensions
1693 x 741 x 1115 mm

Smart and lighting

Display
Water-resistant high-resolution TFT with navigation and call alerts
Connected features
AirLock, GPS and Apple Find My tracking, Segway Mobility App, over-the-air updates, motion alerts, motor and battery lock
Lighting
Automatic headlight, integrated brake taillight, RearView Radar compatible
Electrical system
UL 2849 certified

Manufacturer specifications from Segway. Range is Segway's rating and varies with load, assist level, terrain and temperature.

Buy it from a shop

See the MUXI at Wilson's

A cargo e-bike has to be sat on. Come to any of our shops, see the MUXI with the basket and rack fitted, and we set up AirLock, Find My and the app, and fit the Passenger Kit or RearView Radar if you want them, before you leave.

Find a Wilson’s shop near you
FinancingPay over time on approved credit. Apply in the shop or at checkout.
1-year warrantyCovered for a year on the brands we carry, handled in our shops.
Service in the shopOur technicians handle hydraulic brakes, tires, batteries and firmware for every electric bike we sell.
Assembled and readyBuilt, checked, updated and configured before it leaves the shop.
FAQ

Segway MUXI questions

What kind of e-bike is the MUXI?
A smart step-through utility e-bike for everyday riding, errands, commuting and carrying gear. A single-speed drivetrain with a direct-drive rear hub motor keeps it simple and low-maintenance.
How powerful is it?
A 750W motor with 1500W peak and 85 Nm of torque, which is what you want when the rack is loaded or a passenger is on the back.
How far does it go on a charge?
Up to 80 miles from the 717 Wh battery. Load, assist level, hills and temperature all change that.
How long does it take to charge?
About 6.5 hours.
What motor features does it have?
Traction Control, Hill Descent Control, Hill Start Assist, Kinetic Energy Recovery and Adaptive Power, all built into the direct-drive motor.
How does traction control work?
TCS monitors wheel speed and, when the rear wheel slips, adjusts motor power or briefly brakes the wheel to prevent skids.
Can it carry a passenger?
Yes, one adult passenger on the rear rack with the optional Passenger Kit. Total payload is 419 lbs, with up to 121 lbs on the rear rack and 33 lbs in the front basket.
How does it lock and track?
AirLock unlocks it over Bluetooth as you approach. GPS and Apple Find My track its location, and the app adds motion alerts, motor lock and battery lock. Cloud services are free the first year, then by subscription.
What is on the display?
A water-resistant TFT that adjusts its brightness, showing ride metrics, range, assist level, navigation and incoming calls.
Is the battery safe?
It is UL 2271 certified with a UL 2849 electrical system, IPX7 rated, with protection against short circuits, overcurrent, temperature spikes, overcharging, undervoltage and over-discharging.
Does it have suspension?
No. The MUXI uses a rigid fork and relies on its 20 x 3.0 inch tires for comfort.
What colours does it come in?
Dusty Sage and Olive Rush. Pick yours from the options above.
How does it compare to the RadRunner?
Both are 750W utility e-bikes that carry a passenger. Segway quotes 85 Nm against 60 Nm, a 717 Wh battery against 624 Wh, a 419 lb payload against 320 lb, and far more smart security on the MUXI.
Can I see one in a shop?
Yes. Ask any Wilson's shop about availability. E-bikes with a motor of 750 watts or more, or able to provide motor assistance at 25 mph or more, aren't sold or shipped to New York City addresses.
Does it come with a warranty?
One year on the brands we carry, handled in our shops by our own technicians.
Is financing available?
Yes. Apply in the shop or at checkout and pay over time on approved credit.
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