Electric scooter repair and e-bike repair, done while you wait.

The first look is free. Brake repair starts at $25, a flat tire at $40, an error code fix at $35 and a battery test at $50. Every price on the price list is a starting price that includes parts and labor, and it is the same at all six shops. You get the exact quote, free, before any work starts.

Most jobs finish in about 30 minutes. The first look takes around five minutes, brakes about 15, a flat about 20. Bigger jobs are done the same day whenever the parts are in stock, and for the common repairs we keep them on the shelf so they are.

Walk in any day we are open, no appointment needed. Roll it straight through the front door. If you would rather book a slot, your parts will be ready when you arrive. Booking also works by phone, text or email.

Any brand, any issue, and you do not need to have bought it from Wilson's. That includes the online-only e-bike brands with no dealer network, such as Rad Power, Aventon, Lectric, Super73, Juiced and Ride1Up, whose owners are usually told to ship the e-bike away. Bring it here instead.

It is. We read the fault codes, check pack voltage and find the problem for nothing, in about five minutes, and you get the price before anything is opened up. You are free to hear the number and walk away. A full diagnosis with test equipment is from $30, and that comes off the bill if the repair is over $100.

Often they can be repaired. A single weak cell group, a failed BMS or a broken internal connection can frequently be fixed for a fraction of a replacement. Most shops only replace because that is all they are equipped to do. We load-test and read the BMS first, then tell you plainly which one you are looking at.

Pack replacement starts at $500 and is quoted per machine after a load test, because a 36V commuter pack and a 72V performance pack are completely different jobs. The load test is from $50 and comes off the bill if the repair is over $100.

Roughly 300 to 500 full charge cycles before the range loss becomes obvious. A daily commuter reaches that in under two years. Heat, deep discharges and leaving it empty over winter all shorten it. A load test tells you where yours actually is rather than guessing from its age.

New York has tightened its rules on lithium batteries considerably. The standards you will see referenced are UL 2849 for the whole e-bike system, UL 2271 for the battery pack, and UL 2272 for electric scooters, hoverboards and electric unicycles. We will tell you what is in your ride and fit a certified pack if it needs replacing, never a generic cell block. For the current legal position, check the City's own guidance at nyc.gov.

In the shop, error 14 almost always turns out to be the throttle hall sensor reading outside its expected range, very often because the throttle was held down while the electric scooter powered on. It is a throttle repair, from $50, and reading the code is free.

Flat tire repair starts at $40 and takes about 20 minutes. A full tire and tube replacement starts at $65. Many electric scooter tires are tubeless and need proper bead-seating equipment, and on a lot of machines the motor is inside the wheel, so it isn't a roadside fix. Airless conversions start at $40 if you're tired of punctures.

Brake repair starts at $25 and takes about 15 minutes. That covers pads, disc cleaning, clearance and a bearing check as one job. A new brake disc is from $35 and a hydraulic bleed from $15.

Most will not. Bike shops are generally happy with the frame, drivetrain and wheels but decline hub motors, controllers and battery packs, which is exactly where e-bike faults live. Every technician here works on electric drivetrains all day, which is why we take the jobs other shops hand back.

Yes, in the shop, walk-in, while almost everywhere else is mail-in only. We service King Song, Begode, InMotion and Leaper Kim unicycles, and Hover-1, Swagtron, Jetson, Gyroor and Razor hoverboards: control boards, motors, packs and shell damage.

Yes. Sur-Ron, Talaria and E Ride Pro machines are serviced across the network, and our Corona, CA shop is the e-dirt bike specialist for controllers, packs, suspension and crash damage. We also build our own line: the Wilson's MX35, MX40 and MX37.

Roughly every 500 miles or six months, and before winter storage. A tune-up from $50 covers bolts, brakes, tire pressures, wiring and a battery load test, then a road test. Most of what gets towed in here was avoidable at that stage.

No. We do not derestrict any electric scooter or e-bike. It voids the warranty, pushes the motor, controller and battery past what they were built for, and puts you on the wrong side of the law. What we will do is get back the speed you have actually lost. Low tire pressure, a dragging brake and a tired battery pack account for most of it, and a tune-up from $50 sorts all three.

Yes. Every shop runs express service and puts working riders first. Tell the front desk and you go to the front of the queue. Flats in about 20 minutes, brakes in about 15, most jobs in about 30. Walk in mid-shift.

Sí. Reparamos todas las marcas, sin importar dónde compró su vehículo. El diagnóstico es gratis, la mayoría de las reparaciones toman unos 30 minutos y no necesita cita. Nuestra tienda de Long Island City (41-13 31st Ave) le atiende completamente en español, del mostrador al taller. Más información aquí.

Rides bought from Wilson's carry a 3-year warranty, honored at any of the six shops. Bring your order details and we'll confirm coverage before quoting anything. Full warranty terms are here.